IT Support Outsourcing Malaysia – Support Services Group

If you are an entrepreneur who has a startup, you will most likely wear many hats in the beginning. One of those hats is that of the tech support guy. Technical support is often a chore to take care of because it steals time and resources from more important matters on your plate. Many companies have gone out there and outsourced their technical support to other companies. The reason that most businesses choose outsourcing is that it saves them time, money, and effort. It’s also a great way for startups to gain access to professionals who can help them quickly scale to a size where they need an in-house support team.

We are a team of technicians with a combined 10 years of technical support and customer service experience. We can provide basic technical support to your customers who need quick solutions to problems that do not require advanced knowledge. Our professional team works with you to solve business challenges and meet your specific needs by leveraging cutting-edge technology and processes. It enables the most effective customer interactions at scale, including intelligent voice solutions, automated email workflows, real-time web chat, social media management, and call center capabilities. Our omnichannel support services enable your customers to interact with you via the most convenient channel for them.

Support Services Group is a business process outsourcing (BPO) firm that provides technical support outsourcing services to Malaysia’s IT and networking industries. We offer a call center open 24/7 for technical support, software installation, and other non-voice BPO services. Our company has more than 10 years of experience in the IT industry. We have been dedicated to providing high-quality but cost-effective IT services to our customers during the past years. We provide our customers with trained agents available 24/7, scalability of resources, and quick response. Contact us as soon as possible to discuss how we can assist you.

Speak with us, and we will provide you with the best office experience possible.

Company: Support Services Group – Malaysia

Phone Number: 0192031894

Address: Seksyen, U1, Sha Alam, Selangor Darul Ehsan, Malaysia, 40150